If you are having trouble activating your debit card please call our Direct Banking Center at call 1-800-385-8664 and a customer service representative will be happy to assist you.
As of current, assistance with card activation is only available via our Direct Banking Center. Our representatives are available Monday through Friday from 8:00 a.m. until 8:00 p.m. and on Saturday from 8:00 a.m. until 3:00 p.m.
When the wait time is more than 10 minutes, you will be presented with a “call back” option. When you select the “call back” option, your spot in the queue is held and an employee will call you as soon as they are available.
Thank you.